Privacy Policy Page
Last Updated: 03/08/2025
At Fastermatrimony.com we are committed to
protecting your privacy and being transparent about how we handle your personal
information. This Privacy Policy explains our practices for collecting, using, and
sharing your data when you use our website, mobile application, and related
services (collectively, the "Services").
By using our Services, you agree to the collection and use
of information in accordance with this policy.
1. Information We Collect
To provide our matchmaking services, we collect information
in a few different ways:
A. Information You Provide Directly:
- Account
Creation: When you register for an account, you provide us with
essential details such as your name, email address, phone number, gender,
and date of birth.
- Profile
Information: To build your matrimonial profile, you may provide
additional information, including photos, educational background,
professional details, family details, lifestyle, interests, and
"sensitive personal data" like your community, horoscope
details, or government-issued ID for verification.
- Paid
Services: When you subscribe to a premium plan, we or our trusted
payment processors collect payment information, such as your credit/debit
card details or UPI ID.
- Communications: We
collect information when you contact our customer support team,
participate in surveys or promotions, or post testimonials and success
stories.
- User
Interactions: We process your chats and messages with other
members through our platform to ensure a safe and secure environment.
B. Information Collected Automatically:
- Usage
Data: We automatically log your activity on our Services,
including your login times, the features you use, your search criteria,
clicks, and your interactions with other profiles.
- Device
and Technical Information: We collect technical information about
your device, including its IP address, device type, operating system,
browser type, and unique identifiers associated with cookies.
2. How We Use Your Information
We use the information we collect for the following
purposes:
- To
Operate and Improve Our Platform: To create and manage your
account, display your profile, facilitate searches, and provide you with
our core matchmaking services.
- To
Facilitate Matches and Communication: To recommend suitable
matches to you and to enable communication between you and other members.
- For
Customer Support: To respond to your requests, resolve issues,
and provide technical assistance.
- For
Safety and Security: To monitor activity, verify profiles, and
prevent fraudulent, illegal, or harmful actions. We use your information
to enforce our Terms and Conditions and protect the safety of our members.
- For
Research and Analytics: To understand how our users interact with
the Services, which helps us to improve our platform, develop new
features, and enhance the user experience.
- To
Communicate with You: To send you service-related announcements,
promotional offers, and other information via email, SMS, or other
communication channels (you can opt-out of promotional communications).
3. How and When We Share Your Information
We do not sell, rent, or trade your personal information. We
only share it in the following circumstances:
- With
Other Members: The primary function of our service is to share
your profile information with other registered members to help you find a
match. You have control over what information is visible through your
privacy settings.
- With
Service Providers: We work with trusted third-party vendors for
services like web hosting, payment processing, data analysis, and customer
support. These providers are given access to your information only to
perform tasks on our behalf and are obligated to protect your data.
- For
Legal and Safety Reasons: We may disclose your information if
required by law, subpoena, or other legal process. We may also share it if
we believe it's necessary to investigate or prevent illegal activities,
protect our rights, or ensure the safety of our users or the public.
- In
Case of a Business Transfer: If Fastermatrimony.com is involved
in a merger, acquisition, or sale of assets, your information may be
transferred as part of that transaction. We will notify you of any such
change in ownership.
4. Your Rights and Choices Over Your Information
You have control over your personal information. Your rights
include:
- Access
and Update: You can access and update most of your profile
information at any time by logging into your account.
- Correction: You
have the right to correct any inaccurate or incomplete information we hold
about you.
- Deletion: You
can delete your account at any time. Upon deletion, we will remove your
information from our active systems, subject to our data retention
policies.
- Withdraw
Consent: You can withdraw your consent for us to process your
information at any time. Withdrawing consent will require you to delete
your account, as we cannot provide our services without processing your
data.
- Object
to Processing: You can object to us using your data for certain
purposes, such as direct marketing.
To exercise any of these rights, please visit your account
settings or contact our support team. For your protection, we may require you
to provide proof of identity before fulfilling your request.
5. Data Security
We implement robust security measures to safeguard your
personal information from unauthorized access, alteration, or disclosure. This
includes using encryption (like SSL) for data transmission and restricting
internal access to your data. However, no online system is 100% secure, and we
cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as your
account is active or as necessary to provide you with our Services. We may also
retain information for a longer period if required to comply with legal obligations,
resolve disputes, prevent fraud, or enforce our agreements.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to identify
your device, track your activity, and personalize your experience. For more
detailed information.
8. International Data Transfers
Our Services are global, which means your information may be
stored and processed in countries outside of your own, including India. We take
appropriate steps to ensure that your data is protected in accordance with this
Privacy Policy and applicable laws, regardless of where it is stored.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. For significant changes, we will notify you via the email address associated with your account or through a prominent notice on our website before the changes take effect.
The Fastermatrimony.com website and service are owned and operated by GARUD ENTERPRISES.
10. Contact and Grievance Officer
If you have any questions, concerns, or complaints about
this Privacy Policy or our data practices, please contact our Grievance
Officer.
Grievance Officer:
The Grievance Officer
Fastermatrimony.com
PLOT NO.94, OM SAIRAM PARK, JAIDH WASTI GAT NO.225,
BARGE WASTI ROAD, CHIMBALI GOAN, TALUKA-KHED,
PUNE, MAHARASHTRA - 412105
Email: grievance-officer@fastermatrimony.com
For general support inquiries, please contact: helpdesk@fastermatrimony.com
